Refunds and Return Policies
Capilia grants a 30 day delay following delivery during which you can return or exchange any liquid product that is still in its original packaging, which has not been damaged and is suitable for resale.
The products must be accompanied by the invoice and the order number.
Shipping costs and risks will be assumed by the customer, however, if the products were received in a state that did not meet our expectations or if there was a shipping mistake from our end, Capilia will pay the transport fees for the return provided that the transportation company offers a guarantee against loss and damage.
*All Headwear pieces are final sale, no returns no refunds*
Capilia ensures delivery between 3 to 7 business days (depending on the location and on the product availability).
Shipping fees are of 9.99$ flat rate.
For orders of more than 75$ before tax, shipping fees are free.